CANCELLATION POLICY
At Honey Honey Salon, we pride ourselves on creating a warm and welcoming experience for every client. While our clients are always a top priority, we also care deeply about our staff’s wellbeing and growth. To ensure we can continue providing excellent service, we have a clear cancellation policy in place to protect our clients, our team, and our business.
Our Cancellation Policy
Cancellations within 24 hours of your appointment will incur a fee of 50% of the total service price.
No-shows will be charged 100% of the booked service price. No future bookings can be made until this fee is settled.
When booking online, you agree to these terms and conditions automatically.
Appointment Reminders
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We send SMS reminders 48 hours before your appointment to give you plenty of notice.
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These reminders are a complimentary service, but we encourage you to also keep track of your booking details in your own calendar to avoid missing your appointment.
Rescheduling & Life’s Unexpected Moments
We understand that life happens, and plans may change. To avoid fees:
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Please provide at least 24 hours’ notice during business hours if you need to reschedule.
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If something unexpected prevents you from attending, consider sending a friend or family member in your place—this is a great way to avoid a cancellation fee while still using your appointment time.
Late Arrivals
We value every client’s time equally. If you arrive late:
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We will complete as much of your service as possible within the remaining booking time.
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In some cases, services may need to be shortened to avoid delays for the next client.
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While we do our best to accommodate, please understand that late arrivals can impact your overall experience.
A Final Note
Our policies are designed with fairness in mind—for you, for other clients, and for our team. By respecting these guidelines, you help us maintain a happy, efficient, and supportive salon environment where everyone benefits.
Thank you for your understanding and support.
